Testimonials
North Austin Medical Center, Austin, TX
Glenn Spradlin, Director of Facilities
“I have been waiting for a company to understand my environment of
care (EOC®)and begin to integrate my information needs. My team can now
make decisions based on information [NOT just stand alone data] to help
us manage compliance, risk and critical maintenance requirements.”
LifeCare Hospitals of South Texas, McAllen, TX
Ernie Ortiz, Director of Plant Operations
“Site FM™ assisted us with preparation for a Joint Commission inspection. FTG also helped organize a BMP quickly and manage a PM program from multiple locations.”
St. David’s Medical Center, Austin, TX
Mike Ridgway, Engineering Manager
“We needed a work order system with mobile capability and a positive feedback feature so users could track our progress and reduce administrative overhead calls. FTG installed an intuitive system in weeks that not only solved our problem but they have continued to enhance the system.”
St. David’s Medical Center, Austin, TX
Mike Ridgway, Engineering Manager
“Having an accurate profile of assets and “as built” space is critical to maintaining continuous compliance, risk management and submitting CMS cost reporting. For hospital facilities who have any operating history benchmarking and maintaining accurate a facility profile is a very real risk and impacts a DPO’s productivity.
My team can now see our facilities' space utilization in real-time and be confident that we are working on “as built” views of the facility for new construction, and know our fixed asset location and PM routines. FTG not only provides hosted software applications that allow me to run my operations but is unique in being able to deploy real healthcare professionals to deliver a whole solution to my day-to-day operations challenges.”
Round Rock Medical Center, Austin, TX
Don Walker, Director of Environmental Services
“We have been searching for a vendor who can help us automate our EVS workflow for productivity and patient days productivity improvements. Not only did FTG have an off-the-shelf solution, they were unique in listening to our needs and we are currently enhancing their Bed Ready Management Application to provide real-time bed availability data to our regional bed surge network. Previously this bed data was manually entered and probably not very current. When fully implemented, our Central Texas Regional Trauma Service Area will all use the FTG solution. FTG really does deliver solutions that reflect real plant operations and reporting needs.”
Capital Area Trauma Regional Advisory Council TSA-O, Austin, TX
Melanie Tucker, Executive Director
“Essentially the EM Bed Ready systems removes the time delay in regional bed capacity updates that are currently accomplished manually, eliminating data entry errors and the need to determine current bed capacity vs. previously reported bed capacity. In addition to the invaluable benefit of having real-time bed capacity readily available 24/7, our regional facilities benefit from increased Environmental Services productivity on a daily basis.”
Stillwater Medical Center, Stillwater, OK
Steven Taylor, Director Facilities Management
“SiteFM™ has proven to be a very user-friendly program. Facility-wide, the greatest benefit would be the increased communication it provides via the online work order request and the communication provided back to the requestor. Several of the department managers have stated that it helps them know what is going on and where we are at in the work order process. I would also state that FTG has been very responsive to our issues and open to ideas for future releases.”
Methodist Healthcare System, San Antonio, TX
Patrick Burell, BioMedical Services
“After looking with no success for a comprehensive product we elected to partner with FTG. SiteFM™’s architecture allows us the opportunity to manage our entire Bio Medical Equipment Plan on a single platform across multiple facilities. The PO module allows us to manage purchase requests and parts orders real-time, while interfacing to the Biomed module allowing for parts inventory control.”
Methodist Healthcare System, San Antonio, TX
Patrick Burell, BioMedical Services
“The SiteFM™ architecture gives us the opportunity to run our entire Bio Medical testing and management operations on a single platform across multiple facilities. The PO system allows us to manage real-time the parts inventory component.”
